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BeAnywhere Support Express.

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  2. Wait a moment for the account validation email;
  3. Open your BASE console and log in;

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Home
The Console
The Viewer
The Admin Area
End User Access

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BeAnywhere's Support Express exclusive peer-to-peer technology allows the instant, on demand remote support to any computer in the world, even through firewalls and complex networking configurations. Easily manage, maintain and control unattended systems, assisting several customers simultaneously, even with your iOS and Android device.

Fully Compatible with:

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Say hello to

The Console

Product Sheet User Guide

Manage incoming requests, interact with fellow technicians and launch remote support sessions.

One Click
No pre-installation, no administrative privileges required. Clients just need to enter a simple PIN code or follow a customizable URL. Remote sessions are established in milliseconds.
High Performance
Always the best performance, whatever the scenario. Support Express can even reach machines with no direct internet connection, using a dedicated proxy on the same LAN.
Teamwork
Technicians can chat among themselves or engage in a conversation with a client even before the actual remote session is established. Sessions can be exclusively directed to specific departments, answered simultaneously by several technicians or transferred to others at any time.

Say hello to

The Viewer

Product Sheet User Guide

Provide remote support to a single client or conduct unlimited concurrent sessions. Do it as a lone ranger or assemble a team around each problem.

Advanced Remote Control
Compatible with multiple terminal services sessions and fast user switching. Supports two-way clipboard and multi-monitor. Technicians can blank the remote screen, lock the remote input, show their screen and share the control of their computer.
Interact and Collaborate
Our integrated VoIP module allows simultaneous calls with different clients during sessions, or conference calls with several technicians, or a mix of everything at the same time!
System Info
In-depth auditing and diagnostics data to help any problem assessment. Check running programs, installed software, available resources, Event Viewer logs... The processes can be terminated remotely and the Services fully interacted with.
Port Forwarding
Local traffic can be routed to the remote network without any additional configuration. Just as easily, local programs can be linked to remote services in a matter of seconds.
System Shell
Fully available standard command prompt or powershell, compatible with batch files and scripts.

Say hello to

The Admin Area

Product Sheet User Guide

Set your company's profile and manage every single aspect of your business from anywhere, at any time. All you need is an internet connection.

Full Control
Real time information about all the running sessions, the techs' workload and all missed requests. Enjoy detailed reports of each session and business intelligence tools.
Granular Management
Computers organized in groups; technicians grouped in departments. No limit on the number of individual profiles allowed, each one granular managed down to computer level.
System Monitoring
Advanced system alerts and automatic associated actions. Simple patch management and easy silent script deployment on multiple machines. Detailed reports about the infrastructure and relevant activity.
Deferred Support Tickets
Users can create support tickets, with file attachments and custom surveys. Ticket creation can also be integrated in your site within minutes.
Advanced Calling Card creation
An easy, one-click, zero-download desktop icon pre-installed on remote desktops for easy access to the helpdesk. Fully brandable and customizable; set specific expiration dates and duration times.

... and also

End-User

Access

Provide special, limited accounts to your clients and enable them to remotely access their computers using the best KVM protocol in the market!

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