For those who may be a little unfamiliar with this feature, Port Forwarding is the procedure through which, for instance, a router or a firewall sorts the network data to a specific and correct port. This is a simple way of organizing network data, computers and routers, enabling the sending of the accurate data to the exact computer.

Integrated in a remote support solution, the advantages of port forwarding are immense, as well as obvious. To name a few, Port Forwarding allows remote computers to connect to a specific machine or service within a private local area network that usually is not accessible from an outside network. Commonly, internet access is obtained through a cable modem connected to a router that is connected via wireless. Port Forwarding provided by BeAnywhere, however, respects that network privacy by protecting the computer from outside access, while being able to deliver the necessary remote support service.

To configure BeAnywhere Port Forwarding feature, the network administrator must set aside at least one port number on the gateway for exclusive use in a private network, settled on a specific host. In order to access this port number and gateway address, external hosts must know what number it is or else they won't be able to access and provide remote support to the computer. As simple and secure as that.

Through BeAnywhere Support Express, Agents can be designed to act as a gateway between local applications and services on the remote LAN. BeAnywhere empowers its clients to create a temporary or permanent port forwarding to the remote network, what will also enable enhanced execution and improved security when connecting to remote services. Again, security is never too much. That's why, once more for safety reasons, this feature needs to be setup via the remote machine, with the port forwards kept on each console. Subsequently, every time a technician uses a different console, Port Forwarding must be recreated or the connection will not be possible.